Always On Promise
Every second your network is down you're losing: opportunities, revenue, and the trust of your users and customers. Wizmo's Always On Promise is build on a reliable infrastructure - from the network to the data center - along with the experts to support it every second of every day. Wizmo has been delivering on our Always On Promise for more than a decade, we have the unmatched experience and deep technical knowledge that comes with being a pioneer in SaaS hosting and cloud computing.
About Our Data Centers
Wizmo can provide you with Tier III data center facilities in more than 60 locations across North America. Wizmo's fully-managed hosting services are backed by one of the nation's largest network infrastructures, with fiber connecting more than 10,000 commercial buildings in 75 markets.
Physical Security
- Security guard present 24x7x365
- Multi-token authentication including keycard access, man trap entries, and biometric hand scanning
- Video surveillance of data center and perimeter
- Temperature and humidity alarms
- Dry-pipe pre-action (overhead) fire suppression
Connectivity
- Managed bandwidth and BGP routing across redundant internet backbone connections
- Multiple diverse fiber routes into the facilities that do not cross at any point
Power
- N+1 UPS systems providing conditioned power
- N+1 generators, 3,000 gallon diesel tanks on site with additional provided by 2 contract suppliers
- Redundant (A/B) power (feed from dual substations) included
- 120v, 208v single and three-phase power available
Cooling
- N+1 evaporative cooling towers
- N+1 cooling loops
- N+1 CRAC units
- Temperature and Humidity Alarm Thresholds
Support
- 24x7x365 technical support staff
- Remote hands and eyes support available
- Monitoring, tracking and reporting on alerts, incidents, and key events
Compliance
- Internal Control Environment supporting PCI, HIPAA, SOX, and GLBA requirements
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