Technical Support/Systems Administrator
Wizmo Inc., is currently seeking a highly motivated Technical Support/System Administrator to join our team.
Essential Responsibilities:
- Know our partners and put them first
- React quickly and vigilantly in response to incoming partner requests
- Apply ad-hoc problem solving skills
- Engage your left brain for system administration tasks such as partner orders and quality assurance processes
- Adhere to established standards as needed to ensure complete partner satisfaction
- Work cooperatively within a team to shepherd requests through to completion
- Help build our organization's knowledge base by documenting symptoms, diagnoses, actions and solutions
- Recognize opportunities to develop your skill set and stretch your abilities beyond your essential responsibilities
Qualifications:
- 4-year degree in technical field preferred, enhanced with practical technical experience
- Strong in-depth knowledge about Microsoft-based technologies such as Office Windows, Active Directory
- Experience with the following is a plus: TCP/IP networking, Mac OS X, iOS, Android, Citrix, Microsoft Terminal Services and Microsoft CRM, VBScript and HTML
- Demonstrated problem solving skills and team philosophy required
- Excellent written and oral communication skills
- Ability to multi-task, prioritize conflicting requests, manage workload, and perform under pressure, working as a team to provide seamless 24/7 support
- Reliable, Respectful and Responsive to internal and external partners
We seek to hire and retain talented, technically competent people to build our organization. We offer a fun, functional, fast-paced work environment with a team approach to success!
If you are interested in joining a technology leader in Software as a Service and on demand applications, please send resume and salary requirements to:
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